Terms & Conditions

 

Terms and Conditions
Hidden Cove Cottage Resort welcomes you and your party! We are very pleased that you have decided to spend your vacation with us, and thank you for your business. Below are a few things we would like you to be aware of.

Reservations:
Cottage reservations are based only on the group stated at the time of reservation. Additional overnight guests are subject to a nightly fee, and must check in at arrival. All reservations require a deposit of 1/3rd of the overall fee at the time of booking, with the balance due upon check in. All fees are subject to HST. Reservations must be made via telephone to 613-474-3284 with a valid credit card; reservations cannot be made over email. All guests must check in upon arrival. Arrival time is 3:00 pm, and checkout time is 10:00 am. Exceptions must be discussed at time of booking. No fireworks are allowed on the property at any time. Friendly pets welcome ONLY!

Cancellations:
Hidden Cove Cottage Resort accepts cancellations of cottage (including boat rental if applicable) less a $30 administration fee up to 60 days prior to the date of reservation/arrival. All no shows or late cancellations are subject to the full charge for the services quoted at the time of the reservation, less the deposit fee. There are no refunds for late arrivals, early departures, or unused fuel in boat/motor tanks. No discount is given if reserved equipment is not used.

Liability:
All guests will receive an orientation and are required to sign Liability Waivers upon arrival. Damages or losses incurred to the facilities, accommodations, equipment, boats and motors of Hidden Cove Cottages through the fault of a guest will require reimbursement prior to departure. Guests must comply with housekeeping rules as posted in the cottages.

Guests are responsible for the behaviour, actions and safety of their guests and children. Children are to be supervised at all times while on Hidden Cove property, most especially at the waterfront as there are no lifeguards in attendance.

Dangerous Goods:
Those reserving Hidden Cove Cottages for the purposes of hunting are to observe safe carrying and storing of firearms and/or bows at all times. All guests are to have weapons unloaded and locked at all times while on property.

Fireworks are not allowed on Hidden Cove Cottages property at any time due to insurance liability.